1. Information We Collect

A. Personal Information

• Name, contact details (email, phone number), date of birth, and gender.
• Health-related information, including medical history, symptoms, and prescriptions.
• Payment details for appointment bookings (if applicable).

B. Usage Data

• Device information (IP address, operating system, browser type).
• Log data (access time, pages visited, errors, and other diagnostic data).
• App interaction details (features used, appointment history, chat logs, video calls, etc.).

2. How We Use Your Information

• Facilitate appointment management with healthcare providers.
• Enable multiple provider support for patients.
• Send reminders and notifications for appointments and follow-ups.
• Maintain a patient diary to track medical history and treatment progress.
• Provide access to the telemedicine portal for virtual consultations.
• Enable chat and video calling between patients and healthcare providers.
• Ensure compliance with legal and regulatory requirements.

3. How We Share Your Information

• Healthcare providers for consultation and treatment purposes.
• Third-party service providers for payment processing, analytics, and cloud storage.
• Legal authorities if required by law.

4. Data Security

We implement industry-standard security measures, including:

• Encryption of sensitive data in transit and at rest.
• Access controls to restrict unauthorized access to patient records.
• Regular audits to monitor and improve security practices.

5. Your Rights and Choices

• Access and update your personal information.
• Request data deletion (subject to legal and medical record-keeping requirements).
• Opt-out of marketing communications.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Third-Party Services

Our app may contain links to third-party services (e.g., payment processors, external websites). We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy

Our services are not intended for children under the age of 18 without parental consent. If we discover that a child has provided us with personal data without proper authorization, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any significant changes via email or an in-app notification.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us.

At AirPal, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our wearable health monitoring solution and telemedicine app.

Information Collection

We collect personal information that you provide to us directly, such as your name, email address, and contact details. We also collect data from your wearable devices and our telemedicine app, including vital signs, health records, and communication with healthcare providers.

Use of Information

We use your personal information to provide you with our wearable health monitoring solution and telemedicine services, including:

Data Security

We take appropriate measures to ensure the security of your personal information, including encryption, access controls, and regular security audits. We also have strict policies and procedures in place to prevent unauthorised access or disclosure of your data.

Third-Party Sharing

We may share your personal information with third-party service providers who assist us in delivering our services, such as data storage and analytics providers. We ensure that these third parties maintain the same level of data protection as AirPal.

User Rights

You have the right to access, correct, or delete your personal information at any time. You can also opt-out of receiving marketing communications from us. If you have any questions or concerns about your privacy, please contact us at Team@Airpal.ie.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and you will be notified of any material changes.

By using our wearable health monitoring solution and telemedicine app, you agree to the terms of this Privacy Policy. If you have any questions or concerns, please contact us at Team@Airpal.ie.